Here’s a draft of a new Privacy Policy for Sunnies.com.au, updated to reflect Flame Wave Pty Ltd T/A Sunnies.com.au as the new owner and ensuring alignment with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
It also incorporates references to third-party marketing and advertising technologies commonly used in Australian e-commerce.
Sunnies.com.au Privacy Policy
Effective Date: 1/10/2025
1. Introduction
Sunnies.com.au (“we”, “us”, “our”) is owned and operated by Flame Wave Pty Ltd (ABN 22 753 051 913 ) trading as Sunnies.com.au. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from www.sunnies.com.au (“the Website”).
By using our Website, you agree to this Privacy Policy. If you do not agree, please do not use our Website.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Your name, email address, phone number, and shipping/billing address
- Payment information (processed securely through third-party payment gateways; we do not store full credit card details)
- Purchase and order history
- IP address, device information, and browsing activity
- Marketing preferences and interactions with our marketing campaigns
- Information provided through surveys, competitions, or customer support channels.
We collect this information directly from you when you visit our Website, create an account, place an order, subscribe to marketing communications, or interact with our content and advertising.
3. How We Collect Your Information
We collect personal information in several ways, including:
- When you provide it directly (e.g., by placing an order, subscribing to our newsletter, or contacting us)
- Automatically through cookies and similar technologies when you browse the Website
- Through third-party platforms and marketing tools that help us understand user behaviour and improve our services.
These technologies may include (but are not limited to) Google Analytics, Meta (Facebook/Instagram) Pixel, Klaviyo, Commission Factory, and other advertising and marketing partners.
You can control or disable cookies through your browser settings, but this may affect your ability to use some features of the Website.
4. Why We Collect Your Information
We collect and use personal information for purposes including:
- Processing and fulfilling your orders
- Communicating with you about your purchase, delivery, or support request
- Personalising your shopping experience and improving our Website
- Sending you marketing communications (where you have consented)
- Running promotions, competitions, or loyalty programs
- Meeting our legal and regulatory obligations.
We will only collect and use your personal information where it is reasonably necessary for these purposes.
5. Sharing Your Information
We may share your personal information with:
- Service providers who help us operate the Website and fulfil orders (e.g., payment processors, logistics partners, IT and cloud service providers)
- Marketing and advertising partners to deliver relevant promotions and content
- Professional advisers (e.g., accountants, lawyers) where necessary
- Government agencies or law enforcement where required by law.
We take steps to ensure that third parties receiving your personal information protect it in accordance with Australian privacy law.
Some third parties may be located overseas. By using our Website, you consent to the disclosure of your personal information outside Australia where required for service delivery.
6. Direct Marketing and Advertising
We may use your personal information to send you promotional materials or display targeted advertising. This may include the use of cookies, pixels, and third-party advertising platforms.
You can opt out of marketing communications at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly at [email protected].
You can also manage or opt out of targeted advertising via platforms such as Facebook or Google by adjusting your ad preferences on those platforms.
Sunnies.com.au’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
7. How We Store and Protect Your Information
We take reasonable steps to keep your personal information secure and to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your personal information is stored securely on servers located in Australia or overseas with trusted third-party service providers.
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Accessing and Correcting Your Information
You have the right to request access to and correction of the personal information we hold about you.
To make a request, please contact us at [email protected]. We will respond within a reasonable timeframe in accordance with the APPs.
9. Your Rights Under Australian Law
Under the Privacy Act 1988 (Cth), you have the right to:
- Know what personal information we hold about you
- Request access to or correction of your information
- Withdraw consent to marketing at any time
- Make a complaint if you believe your privacy has been breached.
If you wish to make a complaint, please contact us first. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. The updated version will be published on this page with a revised “Effective Date.”
12. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us at:
Flame Wave Pty Ltd T/A Sunnies.com.au
Email: [email protected]
Website: www.sunnies.com.au
Here’s a draft of a new Privacy Policy for Sunnies.com.au, updated to reflect Flame Wave Pty Ltd T/A Sunnies.com.au as the new owner and ensuring alignment with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
It also incorporates references to third-party marketing and advertising technologies commonly used in Australian e-commerce.
Sunnies.com.au Privacy Policy
Effective Date: 1/10/2025
1. Introduction
Sunnies.com.au (“we”, “us”, “our”) is owned and operated by Flame Wave Pty Ltd (ABN 22 753 051 913 ) trading as Sunnies.com.au. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from www.sunnies.com.au (“the Website”).
By using our Website, you agree to this Privacy Policy. If you do not agree, please do not use our Website.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Your name, email address, phone number, and shipping/billing address
- Payment information (processed securely through third-party payment gateways; we do not store full credit card details)
- Purchase and order history
- IP address, device information, and browsing activity
- Marketing preferences and interactions with our marketing campaigns
- Information provided through surveys, competitions, or customer support channels.
We collect this information directly from you when you visit our Website, create an account, place an order, subscribe to marketing communications, or interact with our content and advertising.
3. How We Collect Your Information
We collect personal information in several ways, including:
- When you provide it directly (e.g., by placing an order, subscribing to our newsletter, or contacting us)
- Automatically through cookies and similar technologies when you browse the Website
- Through third-party platforms and marketing tools that help us understand user behaviour and improve our services.
These technologies may include (but are not limited to) Google Analytics, Meta (Facebook/Instagram) Pixel, Klaviyo, Commission Factory, and other advertising and marketing partners.
You can control or disable cookies through your browser settings, but this may affect your ability to use some features of the Website.
4. Why We Collect Your Information
We collect and use personal information for purposes including:
- Processing and fulfilling your orders
- Communicating with you about your purchase, delivery, or support request
- Personalising your shopping experience and improving our Website
- Sending you marketing communications (where you have consented)
- Running promotions, competitions, or loyalty programs
- Meeting our legal and regulatory obligations.
We will only collect and use your personal information where it is reasonably necessary for these purposes.
5. Sharing Your Information
We may share your personal information with:
- Service providers who help us operate the Website and fulfil orders (e.g., payment processors, logistics partners, IT and cloud service providers)
- Marketing and advertising partners to deliver relevant promotions and content
- Professional advisers (e.g., accountants, lawyers) where necessary
- Government agencies or law enforcement where required by law.
We take steps to ensure that third parties receiving your personal information protect it in accordance with Australian privacy law.
Some third parties may be located overseas. By using our Website, you consent to the disclosure of your personal information outside Australia where required for service delivery.
6. Direct Marketing and Advertising
We may use your personal information to send you promotional materials or display targeted advertising. This may include the use of cookies, pixels, and third-party advertising platforms.
You can opt out of marketing communications at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly at [email protected].
You can also manage or opt out of targeted advertising via platforms such as Facebook or Google by adjusting your ad preferences on those platforms.
7. How We Store and Protect Your Information
We take reasonable steps to keep your personal information secure and to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your personal information is stored securely on servers located in Australia or overseas with trusted third-party service providers.
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Accessing and Correcting Your Information
You have the right to request access to and correction of the personal information we hold about you.
To make a request, please contact us at [email protected]. We will respond within a reasonable timeframe in accordance with the APPs.
9. Your Rights Under Australian Law
Under the Privacy Act 1988 (Cth), you have the right to:
- Know what personal information we hold about you
- Request access to or correction of your information
- Withdraw consent to marketing at any time
- Make a complaint if you believe your privacy has been breached.
If you wish to make a complaint, please contact us first. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. The updated version will be published on this page with a revised “Effective Date.”
12. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us at:
Flame Wave Pty Ltd T/A Sunnies.com.au
Email: [email protected]
Website: www.sunnies.com.au